Preparation narrative report Essay

My experience in enchantboard is precise memorable for me, e truly twenty-four hours your going to treasure it. My experience goes this look, trip to Manila. Im very randy and when at the port im very cross because our CoOJTs from LPU Laguna is some kindly of maarte and we met our STO Sir Joepet a very kind STO and I in reality alike him.see moreexamples of narrative piece of musicWhen we embark at the charge I expression a brusque bit sickish plainly not because of Im of Im afraid that the ship is going to sink while underway Im afraid of what if I plundert do either(a)(a) travail that they argon going to give us. After kettle of fish our things we go straight to the multi purpose room for our orientation, aft(prenominal) that our STO gave us a time to familiarization we proceed to the Island festival w hither(predicate) the tourist accommodation eat their meal.We woke up very early and to be exact 2am for us not to be late in our duty. We ar 14 so we 7 pairs and my accomplice is Erika my dear friend.Our early duty is at the Island fiesta, its re exclusivelyy a Fiesta because of 80% of the passengers ate at Island Fiesta. our time of duty is 10hrs tho its s broken sched were in we thrust a time to rest, in Island Fiesta it measures how long your patience is, how good you are in carry oning and convince power sales verbalize. at beginning Im incertain but when I find it exciting and fun I really enjoy it I really do my best to call all attentions of the passengers and we return a good sales, after that I was assign to eat and I do bussing unwrap are first complicated and aphonic to do but at the end I enjoy level off if the some other passengers are irritating and annoying.Second duty is housekeeping I really enjoy it in particular the ice expose things and provide make thus far though the one casual is snob I silent enjoy and in our third duty in Quik Mart we sell snacks and beverages we shout and shout walk and w alk, sometimes could by passengers and sometimes the passengers arse around activated of us because we cant understand them, and their pronunciations is very badly to understand. Forth duty at the front office I got mad because in safe and sound duty we just stand there after our duty my legs aches. Our fifth duty is at the caboose or kitchen I really enjoy it the chefs are very kind they are all approachable and funny they make us laugh the whole duty, and the task they gave us to slice 100 kilos bittergourd and peeling other staff. And victuals for thought in ship is errr sometimes tasteless sometimes they are very gamy in salt, and the food isjust the same the whole OJT. And the casuals are very nice and kind unlike the other trainees seems they are the manager or supervisor.-Angelica DominguezHRM 3AMy Magical Experience on ShipboardMay 14, 2014 was the twenty-four hour period when we give way Nueva Ecija and go to Tondo, Manila(North Harbor Pier4) to start our Practic um1 at Ship. On this solar twenty-four hours alike was our first voyage(Manila to Cagayan de Oro). when we already board at the ship, the first thing we do is control and greet our STO Mr. Joepet Gallego discussed and issued the rules and regulations while were on the ship as hearty as our schedule and we as tumefy had our tour on ship to inform every department of the ship.On the next day, May 15, 2014 we already started our first duty at Island Fiesta food court wherein we bussed out, we served and so on,. On my first day on the ship I fell boring, but when the day had been passed I enjoyed every second, minute, hour and days with my co-trainees. I already intimate to love what I am doing because they all treated me well especially casuals, they treated us good. We in condition(p) a pack from them and we leave behind neer bar this experience. I can tell everybody that this experience is magical because it helps me to drive up and lead a matured one.-Erica Portaci oHRM 3AI was so excited that we go through creation a part of 2GO TRAVEL. it was so nice because all of them the casual, the crew especially to our STO,all of them, they are so very kind. They share us their knowledge and experiences at the ship. During the 1st and last day of our duty we enjoyed world a trainee together with my partner. I acquire a lot on this training that you need to treat all passengers good, respect them and show them that they are welcome,and even when passenger guess bad words all you can do is smile show to them that looks like nothings happen.I experience in this ship that its hard to become a employee because even they are degenerate no matter whatyou need to welcome them with a beautiful smile. This on the job training experienced was very content because it was my 2nd time to turn on on board. I could probably theorise that I really in condition(p) a lot of things thereand i can also put forward learning is not just seen in the four corners o f the room. i am hapy and proud because we finish our duty and it is a great memory to mobilize in our college life.-Princess TagaroHRM 3BHaving my OJT at 2GO activate is really enjoy. Ive learned a lot especially in time management. We duty in the 6o quantify in the morning, so we need to wake up early. We learned how to socialize in other people. I gained more knowledge around my course. I gained more friends because the bonding in our room. And we enjoy to go other places here in the Philippines. When we are on the ship, they taught us about the history, mission and dream of the company, corporate values, vessels, facilities and military service of our prescri put out logistic company. They also told us about the training rules and regulations, basic house rules and standards like the standards of courtesy and decorum on board, uniform requirements and grooming standards. Also familiarize with the safety alarm, signs and symbols. Most of all, we are very happy because our Sh ipboard Training Officer is very nice, he detract care of us while we are on our duty. And all of the employee in the ship is very friendly. This is very memorable experience in my OJT.-Mariel MirandaHRM 3BAs an Hrm Student, we were required to take On-the-job training related to our course. I decided to take my Ojt at MVSJP II, a vessel from 2Go travel. I started my Ojt on May 14, 2014. On our first day on the ship, we withalk a babble headed by our STO or Shipboard Training Officer, Mr. Joepet Gallego, then he gave us ourassignments of duties. Our duties revolved on nutriment and potable, Housekeeping, and Front Office Department.On the Food and Beverage Department, I commence experienced a lot of plant life from bussing out dishes, serving foods, setting up the table, and kitchen swear outs. I can say that Ive learned bunch of things there like the proper way of talking to the guests and to run low grace under pressure. On the Housekeeping Department, we cleaned, took o ut trash, and do bed making on the divergent accommodations of the ship. I have applied my knowledge on bed making which I have learned from school and make my work easier. Also, on this department, we have assign to assist passengers to their rooms or accommodations, this was very enjoying because I was able to follow different people. On the Front Office, it was a must to always persist your smile in every situation. I have learned here to always stay calm and polite to the customers whatever their mood was. I have also learned the proper way of grooming my egotism.The whole Ojt experience for me was very challenging but fun . I have practiced and developed a lot of my skills. As a trainee, Ive learned to follow strictly on instructions. I improved my self confidence and somehow became more sociable to people. Ive learned to become flexible, to act professional and be polite at all times. I became aware to treating the customers respectable. Ive learned to enjoy my work and my workplace, and to enjoy working with the people around me. I can say that I gained a lot of knowledge that I can accommodate in the near future, and I can say that I chose the right the course for me. 2go Travels MVSJP II offers good working environment, which made my experience very enjoying.-Samantha Ellaine BeltranHRM 3BPerforms other functions as may be minded(p) by my supervisor from time to time and maintain cleanliness and orderliness of assigned at all times, serves meals to the passengers following to the proper food handling procedures and assists in the requisition and issuance of stock from the store room andperforms suggestive sell technique to increase sales and ensures that no unauthorized soulfulnessnel take out serving from the food on display for sale and free people meals and line performs other functions as may be given by the housekeeping supervisor from to time.-Verna SalamancaHRM 3BThe first time I saw the ship I matte up nauseating and excited, when the time the ship is ongoing that darktime I dont know what I really feel. The night also I cant sleep because i feel a little beat scared because of the ship is swaying.The first day of my duty is in Quik mart, my partner is Benjie Cardenas, He is also my partner in my whole OJT in the revere pope John Paul II. all(prenominal) day in my duty we enjoyed together, the casual of the ship and my co trainee from other school.Im very thankful, blessed and happy for being a part of the shipboard training, 15 days working hard but full of learning and also happiness. A lot of moments once in a lifetime. I can say that my OJT will never forget in my whole life.-Byron MacalinaoHRM 2BMy on-the-job training experienced is very happy because that is my first time to travel the diff. parts of the Philippines. At first, I felt so excited and also nervous. Our first day in the ship is just an orientation. My first experience in OJT training, me and Byron assigned in Quik Mart. I feel shy and nervous, the we sell clothing, we enjoy it because supposedly turned just like itinerant.Second day in housekeeping also we assigned. We meet Sir Toto, he is the kindest crew, he taught the technique in how to bed making etc. Weexperienced to mop a staircase, we also assign ports. It is not thriving because its too many passengers need to assist but it is pass because we requested the hotel manager assigned. We also experienced the Island Fiesta difficult because too many passengers eating. Also taught proper bus out, I enjoy it even fatigue. We also dropped in Cagayan to buy goods and also flesh out, food trip. The path food in Cagayan was very delicious. Then in Cebu we go to the most(prenominal) important ancient church and the Magellans Cross.-Benjie CardenasHRM 2BDuring my OJT, I learned how to be a responsible in my own way, on the first day of my OJT, I feel nervous but Im so excited, I learned how to love, care and respect our customer. Me and my partner experience or en counter some trials or problems but we solve it because we helped each other. This OJT is unforgettable moment and I can say that this is one of the best part of my college life.-Jommel CabaHRM 2AI have a lot of experience at the 2GO Travel Shipboard. starting time, to entertain guest, if what they need in the front desk. Second, on how to serve the food and to bus out. Third, to sell a product even though its expensive to the other guest, but they obligated to but it. Fourth, on how to bed making, to clean the cabin or accommodation. Fifth, at the galley or kitchen, I cut a lot of vegetables and sometimes my own finger . And of course, the casuals and our STO, their so good to us, they like friends, brothers and sisters to us. But all in all I enjoyed, that was a best experienced Ive ever feel. I will not forget those experience at 2GO Travel, and I will helpless them. THANK YOU-Princess Cammille FerrerHRM 2DAt first I feel nervous because I dont have any idea on what we do while were staying there but then theres a spirit that Im so excited to feeling onboard. Then, we met Mr. Joepet Gallego our Shipboard Training Officer (STO). His a nice person, he tours us onboard then he find out us everything onboard, accommodation and other facilities. On my first duty, we assigned at the front office, I feel worldly but the day past, we all getting haggard, we need to woke up as early as 3am to arranged ourselves for everyday duty. I experience a lot of thing that on shipboard experience. At first, yeah its so hard to work especially on Island Fiesta but time after time its become easy because we enjoyed what were doing. Two weeks was done, I feel bad because I know I will missed my days with other OJTs, the casuals that initiate us how to work easy and most especially I missed my new friends, the person who make me laugh every time even were weary we have a time to talk on everyones experienced -Jaymie NatividadHRM 2DLast May 14, our OJT start. The name of ou r ship is MV St. Pope John Paul II. During the day of my duties I felt so nervous and excited especially on the first day because I am a first timer so they teach me how to assist guest and serve customer. Then after a long time of being there I learned the diff. ways/ techniques on how to deal with the customer. Having a successfully completed 300 hours of OJT on the ship I learned a lot of things like on how to socialize with other people. I easily control my temper to the customers that are very demanding and not talk nicely.-Aira Jane CanlasHRM 2DDuring our On the Job Training at MV Saint Pope John Paul II, we were assign at eight different types of areas at the shipboard like Front Office, Quick Mart, Galley, Horizon, Island Fiesta, Cabin, Mega Value and passing Value. Every day we have a rotation for those different areas. First week of our practicum at the shipboard was not easy for me because every day we have tothe different kind of task for that area, so the crew teach us like on housekeeping at the cabin we learned the bed making, towel folding and on different rooms we also do cleanup passengers room, the nurture room and we also do trash out. At the Front Desk , we were great and assist the passengers about their concerned, at restaurant like Horizon and Island Fiesta we were serving foods for the customers, bass out, washing dishes and cleaning the table. we are also selling foods and beverages at the Quik Mart.All Crew teach us well for what we were doing on their area and they treat us like their family also our STO Mr. Joepet Gallego who rounded every hour to see were doing , check our attending and care for us when one of us are sick, we met a lot of student in different schools they are our co-trainees.Practicum at MVSJP was unforgettable we were well trained and learn to be organized for every aspect. We learned to be patient and control our temper because we were joining a lot of people every day who have different attitude. For all o f that we enhance our confidence, socializing and skills.-Nelissa PazHRM 2DDUTIES AND RESPONSIBILITIESA. Front OfficeApply customer service skills expedite registration and rooming-in of guestsHandle guests requests and inquiriesManage safety sedimentation boxes and lost and found serviceAssist in the in-house entertainment services lightsome and organize the Front OfficeB. First Class eat bar/ HorizonApply customer service skillsCarry out food portioningTake guests ordersServe guests ordersBus out dishesWash the dishes unused the First Class Dining pothouseC. Economy Dining Saloon/ Island FiestaApply customer service skillsCarry out food portioningCarry out sanitation and hygiene standards on Food and Beverage areas Bus out dishesWash the dishesClean the Economy Dining SaloonD. Ship Shop/ Quik MartApply customer service skills interchange MerchandiseClean Ship ShopMake sales storeyE. GalleyCarry out inspection of finished product preliminary to servicing to customers Apply p roper handling of foods for deliveryClean cutlery, pots and the galley equipmentCarry out proper storage procedures like sorting, labelling ,FIFO Method modernize raw materials for food processingF. Housekeeping- CabinApply customer service skillsPerform housekeeping inspectionsClean guests accommodationsClean restrooms in cabinsMake-up bedG. Housekeeping-Tatami/ Mega ValueApply customer service skillsPerform housekeeping inspectionsClean guests accommodationsClean public comfort roomClean hallway areasH. Housekeeping-Economy/ topnotch ValueClean hallway areasClean lobbies and viewing decksApply customer service skillsPerform housekeeping inspectionsClean guests accommodationsClean public comfort room